ONE NUMBER. ANSWERED. ALWAYS.
At two in the morning you should not be scrolling a contact list. You call one number, a person answers, the building record is already open, and the right crew is dispatched while you are still on the line. Water, heat, power, storm, glass, roof, and access, every hour of every day.
- LIVE
- A PERSON, NOT A MENU
- 365
- HOLIDAYS INCLUDED
- TRIAGE
- RIGHT TRADE, FIRST TRY
- REPORT
- WRITTEN AFTER EVERY EVENT
EMERGENCY RESPONSE / PROGRAMS + SCOPE
Coverage that knows your building before it rings.
Shutoff locations, panel access, alarm codes, tenant contacts, and escalation rules are loaded before the first emergency. That preparation is the difference between a crew arriving and a crew working.
- *Answered
- +Dispatched
- OKReported
9 event types
Water, no heat, power loss, storm damage, break-ins, roof leaks, lockouts, elevator entrapment support, and hazard cleanup.
Choose how much you want held in advance.
Every level includes a live answer, triage, dispatch, and an incident report within one business day.
- 01PRG-LINE
Line
On call
Live after-hours answering and dispatch to vetted trades at published response rates
- 02PRG-READY
Ready
Building profile
Shutoffs, access, codes, and contacts documented in advance so crews work on arrival
- 03PRG-PRIORITY
Priority
Guaranteed window
Contracted response times with named backup crews for your highest-risk properties
- 04PRG-PORTFOLIO
Portfolio
Multi-site
One escalation tree across every building you manage with consolidated event reporting
WHAT THE SCOPE COVERS
What we take at two in the morning.
The call does not get sorted by whether it fits a trade category. It gets sorted by what stops the damage and what reopens the building, then the right people are sent.
WATER AND HEAT
Burst and leaking pipe isolation
Sprinkler discharge response
No-heat and boiler failure calls
Frozen line thawing and temporary heat
POWER AND STORM
Outage assessment and temporary power
Wind and hail damage stabilization
Downed limb and debris clearing
Emergency lighting and exit path checks
SECURITY
Break-in board-up and glass covering
Door hardware and lock repair
Lockout access support
Vandalism and graffiti first response
AFTER THE EVENT
Written incident report with photos
Cause note and repair recommendation
Coordination into permanent repair
Cost summary for owner or carrier
The calls Minnesota buildings actually make at night.
No heat below zero
A failed boiler in January becomes frozen pipes within hours, so heat calls get temporary units dispatched alongside the repair tech.
Roof leaks in a thaw
Melting snow finds every seam and flashing gap, and a tarp placed at midnight saves the ceiling grid and the tenant relationship.
Storm and break-in board-up
Openings get secured the same night so the building is weather-tight and insurable before daylight.
Put the building on file before you need the number.
Ten minutes of setup now is the difference between dispatching a crew and explaining where the shutoff valve is.
COMPARE PROGRAMS->EMERGENCY RESPONSE MANAGEMENT
TRIAGE FIRST. DISPATCH SECOND. REPORT ALWAYS.
Your facility manager owns the escalation path, the vendor bench, and the incident file. You get one call back with status instead of four contractors asking the same questions.
- 01
ANSWER AND TRIAGE
A live person takes the call, opens your building profile, and classifies the event by damage risk and occupancy impact.
- 02
DISPATCH THE TRADE
The right insured crew is sent with access details, shutoff locations, and the scope already communicated.
- 03
STABILIZE THE SITE
Damage is stopped with board-up, temporary heat, temporary power, or extraction before permanent repair is scheduled.
- 04
REPORT AND CONVERT
A written incident report with photos and cause lands the next business day, along with a quote for the permanent fix.
READY FOR A EMERGENCY RESPONSE PROPOSAL?
SET UP THE NUMBER TODAY. USE IT WHENEVER.
Request an onboarding walkthrough. We document the building, publish the response line, and your team stops guessing who to call after hours.
- WATER
- HEAT
- POWER
- STORM
- GLASS
- ACCESS